Giada Giachino

jewellery designer

Shipping Methods

Standard UK Delivery: FREE (2 working days)

Standard International Delivery: 10GBP (5 working days)

PO BOX ADDRESSES

We are unable to deliver to PO Box numbers, BFPO addresses, mail-forwarding addresses and temporary residence addresses. This is to ensure the safe and undamaged delivery of your order.


DELIVERY AT WEEKENDS

Please note that our couriers do not deliver at weekends or bank holidays, unless the nominated day service is selected in the UK for Saturday or Sunday.

Easy Returns & Exchanges

 

We will be happy to offer you an exchange or refund within 30 days of purchase. This includes items purchased in the sale or with a promotion code. All returns must be accompanied by a copy of your proof of purchase.

Products purchased online must be returned to us in perfect condition and in their original packaging in order for us to process an exchange or refund.

Custom items are non-returnable/non-refundable.


Processing your Refund

Upon receipt of items, the credit or debit card originally used for the purchase will be credited with the cost of the goods minus the delivery charges (exceptions may apply). We will process your refund within 48 hours of receipt. Your credit card company may take 4-7 working days to credit your account